By creating FAQ topics we are able to distribute where the answers will display throughout the site. If you have already created a FAQ topic please skip to the “Create a question and answer content” or “Display frequently asked questions on a web page” section.
- Go to dashboard
- Click on ‘Answers’ on the left navigation bar
- Click on ‘FAQ Topics’ on the left navigation bar
- Add new FAQ Topics
- Write a name for the FAQ topics
- To distinguish the label as a FAQ, add ‘FAQs’ at the end of the name. For example, Finance FAQs
- Leave the ‘Parent Category’ dropdown with the default text of ‘None’.
- Click ‘Click ‘Add New FAQ Topics’
- Write a name for the FAQ topics