Edit existing question and answer
Edits made to questions and answers will also update on the ‘Service Center’ app.
- Go to the dashboard
- Click on ‘Answers’ on the left navigation bar
- On the top right side, there is an empty field to search for your question
- Type in a keyword to narrow down the list of questions to choose from
- Click ‘Search Answers’
- Hover over the answer and click ‘Edit’
- Update question title
- Type in the new question title and make sure to edit the permalink to match the updated question.
- Edit answer
- Type in the updated answer in the visual editor
- Select the ‘FAQ topics’ change or leave as is
- Click ‘Update’