How do I edit my question and answer content?

Edit existing question and answer

Edits made to questions and answers will also update on the ‘Service Center’ app.

  1. Go to the dashboard
  2. Click on ‘Answers’ on the left navigation bar
  3. On the top right side, there is an empty field to search for your question
    • Type in a keyword to narrow down the list of questions to choose from
    • Click ‘Search Answers’ 
    • search answers content
  4. Hover over the answer and click ‘Edit’
  5. Update question title
    • Type in the new question title and make sure to edit the permalink to match the updated question. 
  6. Edit answer
    • Type in the updated answer in the visual editor
  7. Select the ‘FAQ topics’ change or leave as is
  8. Click ‘Update’
Close window