How do I submit a good support ticket?

Here are the ingredients to submitting a good support ticket which will help you get a timely response:

  1. Describe what you’re trying to achieve
  2. Clearly describe the steps you have taken up to the issue
  3. Provide links
  4. Provide screenshots
  5. Remember the person viewing your ticket is trying to retrace your steps and is not sitting next to you, help them out.

Click here to submit a ticket.

Close window