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Get your .gov domain

Registering and managing your government domain name.

What is the certification process?ProudCity

ProudCity Certified Service Partners go through a process to verify they have a strong understanding of content strategy and implementation -- including structured content, plain language and accessibility best practices.

How much does it cost to get certified?ProudCity

Participation in the ProudCity Certified Service Partner program is free at this time.

How do I contact certified service providers?ProudCity

You can reach out to certified service providers directly or via the contact form on their respective pages.

What is the pricing for certified service provider services?ProudCity

Each service partner has their own pricing model that ranges from hourly to  flat fee agreements, based on the arrangement.

ProudCity accessibility conformance reportProudCity

We regularly review and update our conformance report based on the Voluntary Accessibility Template, but modifying it for Web Content Accessibility Guidelines 2.1. We review this regularly and publish a revised version  when there are updates. Questions? Email info@proudcity.com with questions or feedback.

Status update: MyProudCity login issuesProudCity

Update: The MyProudCity login issues have been resolved and are being actively monitored by Auth0. Update from Auth0: Based on the sustained performance for Auth0 US-1, Support Center, and the Auth0 Dashboard, we have now updated our status to monitoring. We are continuing to closely watch performance in US-1. We will now be moving to...

ProudCity 1.107.0 ReleaseProudCity

This release contains a number of new features, bugfixes and third party plugin updates. The WordPress 5.7.1 Security and Maintenance Release is included in this release. It is immediately available to all ProudCity Hosted sites and for download on Github under the GNU Affero GPL v3 open source license. What changes will I notice? Links...

Who provides customer support to ProudCity customers?ProudCity

ProudCity product support is provided as part of your ProudCity subscription. If you would like ongoing content support, you can arrange for those services with your certified service provider.

Do service partners provide one-time or ongoing services?ProudCity

Both options are available and dependent on individual service partner service offerings.

Is my service contract with ProudCity or the service partner?ProudCity

At a minimum, your ProudCity Subscription will be contracted through ProudCity. Direct services from your CSP may be contracted through the partner. However, we can combine service agreements if this helps with purchase orders, legal or procurement policies of individual governments.

Department of Civic ThingsProudCity

Services Content: Strategy Design Implementation Coaching Partner Official ProudCity Partner Learn more Visit the Department of Civic Things website Contact Yes, contact me about Department of Civic Things!

ProudCity 1.106.0 ReleaseProudCity

This release contains a number of bugfixes and third party plugin updates. The WordPress Core 5.7 Update is included in this release. It is immediately available to all ProudCity Hosted sites and for download on Github under the GNU Affero GPL v3 open source license. What changes will I notice? Links will have an underline...

ProudCity Certified Service PartnersProudCity

Partners The ProudCity Certified Service Partners program is a marketplace of content and delivery experts using the ProudCity platform to support local government digital service efforts. Government Separate your content strategy from your technology implementation. Support your project team with external content expertise. Learn content design and how to write for government websites. Partners Leverage...

ProudCity 1.105.0 ReleaseProudCity

This release contains a number of bugfixes and third party plugin updates. There is no WordPress Core update in this release. It is immediately available for all ProudCity Hosted sites and for download on Github under the GNU Affero GPL v3 open source license. What changes will I notice? There should be no major changes...

Government Technology: 'Local Gov Leader Rebecca Woodbury Launches Consultancy'ProudCity

Government Technology featured Friend of ProudCity Rebecca Woodbury and the launch of her new civic consultancy Department of Civic Things. They also mentioned her work with ProudCity. Excerpt: Websites are one area where San Rafael shined during Woodbury’s tenure, with the city launching a new website using the startup ProudCity. Given her familiarity with the...

ProudCity 1.104.0 ReleaseProudCity

This release contains a number of bugfixes and third party plugin updates. We reverted the WordPress 5.6.1 Maintenance Release because it was causing an annoying alert when leaving the Page edit screen: Platform: are you sure you want to leave alert #1815. It is immediately available for all ProudCity Hosted sites and for download on...

ProudCity 1.103.0 ReleaseProudCity

This release contains a number of bugfixes and third party plugin updates. The WordPress 5.6.1 Maintenance Release is included in this update. It is immediately available for all ProudCity Hosted sites and for download on Github under the GNU Affero GPL v3 open source license. What changes will I notice? There should be no major...

Now available: 2021 Local Government Website Buying GuideProudCity

We're proud to publish our updated 2021 Local Government Website Buying Guide. The guide is available in web format and in a Google Doc, which can be downloaded as a PDF. Feel free to add your comments and ideas to the Google Doc to help make it better. It includes a checklist, do's and don'ts,...

ProudCity 1.102 ReleaseProudCity

This release contains new features, bugfixes, and third party plugin updates. The WordPress 5.6 Release is included in this update. It is immediately available for all ProudCity Hosted sites and for download on Github under the GNU Affero GPL v3 open source license. What changes will I notice? There should be no major changes to...

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