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Onboarding

ProudCity Onboarding information and support.

Meetings

Everything you need to know about ProudCity Meetings.

Marketplace

Government marketplace support and information.

Elections

Government elections support and information.

Answers

ProudCity Answers information and support.

Payments

Government payments information and support.

Forms

Government forms information and support.

Websites

Government website information and support.

How do I get support from ProudCity?

ProudCity Platform customers receive three types of support: Public knowledge base (ProudCity Help) 24/7 ticketing (48-hour response time) Learn more about ProudCity Care.

Topics

ProudCity help center topics.

What is web accessibility, and what does it mean for government?

It is becoming more critical that governments understand and execute on website accessibility standards. Web accessibility, particularly for non-technical government leaders, can be overwhelming, both with the amount of information available, as well as the many technology nuances related achieving conformance. Learn more »

What should government know about color and web accessibility?

Color is an important aspect of government digital service accessibility. Learn more.

What is information architecture?

Information architecture is the critical first step to ensuring your digital government content is findable and usable by those seeking the desired information. Learn more »

What is ProudCity Analytics?

ProudCity Analytics lets government website managers on the ProudCity Platform easily view visitor activity, including: ProudScore Top website searches Top frequently asked questions Online form submissions Most visited pages Views by device There are two main tools as part of ProudCity Analytics: ProudCity Insights Google Site Kit

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How does ProudCity support government website accessibility?

ProudCity addresses accessibility in a number of ways. Learn more the ProudCity Accessibility Checker »

ProudCity Solutions

ProudCity Solutions information and support.

Information architecture

Information architecture is the critical first step to ensuring your digital government content is findable and usable by those seeking the desired information.

HTTPS and government websites

Protecting user privacy is an important aspect and duty of any public service organization, and Hypertext Transfer Protocol Secure (HTTPS) is a fundamental component of online digital government security.

Content managment system

ProudCity Content Managment System information and support.

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