If you’re experiencing issues getting logged out of the MyProudCity admin, this is most likely due to browser privacy settings that allow for third-party cookies. How to resolved this based on your browser.
Google Chrome
- Make sure you’ve updated to the latest version of Google Chrome.
- Set your privacy settings to ‘Block third party cookies in Incognito mode’.
- Clear your browser cache/cookies.
- Restart your browser.
- Login to MyProudCity dashboard.
Mozilla Firefox
- Make sure you’ve updated to the latest version of Mozilla Firefox.
- Set your enhance tracking settings to ‘Custom’ and select ‘Cookies from unvisited websites’.
- Clear your browser cache/cookies.
- Restart your browser.
- Login to MyProudCity dashboard.
Note: Add-ons that may impact these issues.
- Ghostery
- Privacy Badger
Microsoft Edge
- Make sure you’ve updated to the latest version of Microsoft Edge.
- Set your tracking prevention to ‘On’.
- Clear your browser cache/cookies.
- Restart your browser.
- Login to MyProudCity dashboard.

ProudCity is a digital government platform that makes it easy and cost-effective to launch and manage all aspects of digital government operations, including websites, meetings, online forms and payments.