Website performance — the speed in which web pages are downloaded and displayed on a user’s web browser — should be a primary consideration when delivering great digital government services. Cloudflare offers a free service that helps to address key areas of performance, including: Security: Firewall, DDoS protection, rate limiting, bot management, VPN Performance: Intelligent … Continued
Overview Pagebuilder is an advanced editor that allows you to design and structure your content by adding widgets and elements to a page. We also have a layouts option that has pre-built pages. The pre-built layouts are organized based on the page destination or purpose and can be customized with the page widgets to suit … Continued
Overview ProudCity Answers allows you to easily add searchable, topic-specific plain language information into your website. To help you get started, we created the ProudCity Answers Guide that categorizes government-specific topics and relevant questions you can use to create your own ‘Answers’ content. You may notice questions in multiple categories, and this is intentional. For … Continued
Overview Answers content is an interactive FAQ that displays in the service center. Our method to create answers and questions for the ProudCity service center requires the completion of the ‘Answers’ worksheet that will help you easily transition to this task. We encourage our customers to leverage this feature by writing questions about how their … Continued
Example In our ProudCity demo site, we created an Administration frequently asked questions page, where the questions are displayed in accordion and list view. Video Steps Create FAQ topics By creating FAQ topics we are able to distribute where the answers will display throughout the site. If you have already created a FAQ topic … Continued
Overview A contact has staff member name, position, label, and form of communication either email or/and phone. Optional fields available include Facebook URL, twitter username, staff member bio, and photo. We use labels to distribute where the contacts display throughout the site. Example In our ProudCity demo site, we demonstrate how the staff contact directory … Continued
Overview An event post will have a title, category label, featured image, location, and content. Content for events may include paragraphs, images, links, etc. Example In our ProudCity demo site, we created an example event post for your viewing. After creating an event post and attributing it to an event category, the event post(s) will … Continued
Overview Launching your ProudCity powered government website involves a transfer of information between ProudCity and your current host provider. In order for your website to go LIVE, you need to know your current domain host provider and login information. Steps Prepare for your launch Up to a week (and at least 24 hours), before you … Continued
Overview If you are migrating from an existing website, you should ensure that visitors trying to access pages on your old website are properly redirected. Not only does this keep your visitors happy, but it also helps with Search Engine Optimization (SEO). Steps Look at the analytics for your existing website, and make a note … Continued
Overview A news post will have a title, category label,featured image and content. Content may include: paragraphs, images, links, videos, etc. Example In our ProudCity demo site, we created an example news post for your viewing. After creating a news post and attributing it to a news category, the news post(s) will be displayed on … Continued
