Author: ProudCity

ProudCity Forms 101

ProudCity Forms gives you a flexible way to set up and manage mobile-friendly, accessible, WCAG 2.1 AA compliant forms. ProudCity Forms is powered by Gravity Forms. Gravity Forms has a library of user guides and video tutorials that help address any questions you may have around best practices in setting up online forms on your … Continued

Accessible forms

Overview Online forms are an important way to engage with users and make it easy to collect information, whether it’s for feedback, permitting or parking tickets. ProudCity and accessible forms ProudCity Forms gives users a flexible way to set up and manage mobile-friendly, accessible, WCAG 2.1 AA compliant forms. ProudCity Forms is powered by Gravity … Continued

PDFs and digital government

Overview Portable document format, or PDF, is a file type that, according to its creator Adobe, is “a reliable way to present and exchange documents – regardless of the software, hardware, or operating systems being used by anyone who views the document.” PDFs can be viewed using Adobe Acrobat Reader and can be created in … Continued

Plain language and government websites

From Plain language (also called Plain English) is communication your audience can understand the first time they read or hear it. Language that is plain to one set of readers may not be plain to others. Written material is in plain language if your audience can: Find what they need; Understand what they find; … Continued

How to stay connected to all things ProudCity

We pride ourselves on being open and accessible. Here are all the ways you can stay connected to ProudCity. Customers Join ProudCity Plaza! General Subscribe to the ProudCity newsletter Follow us on LinkedIn Follow us on Twitter Like us on Facebook Subscribe to our RSS feed Releases All ProudCity release updates are: Sent to ProudCity … Continued

How to manage content publish status on your ProudCity website

Overview Website Admins and Editors can manage content publish status on a number of content types, including pages, posts, meetings and more. Steps There are two ways to edit the publish status of content: content view and quick edit. Content view When creating new or editing existing content, open the ‘Publish’ admin box on the … Continued

How to setup the MailChimp integration with your ProudCity website

MailChimp easily integrates with ProudCity because we think it provides a great, cost effective solution for municipal newsletters. Here’s how to get setup. You will need to: Create account Prep your list Import list Connect to ProudCity Steps Step 1: Create MailChimp account Go to Click “Sign Up Free” (top right) to create free … Continued

How to set up Cloudflare for your ProudCity powered government website

Website performance — the speed in which web pages are downloaded and displayed on a user’s web browser — should be a primary consideration when delivering great digital government services. Cloudflare offers a free service that helps to address key areas of performance, including: Security: Firewall, DDoS protection, rate limiting, bot management, VPN Performance: Intelligent … Continued

How to utilize the ‘Answers’ worksheet to facilitate creating questions and answers content for the ProudCity service center

Overview ProudCity Answers allows you to easily add searchable, topic-specific plain language information into your website. To help you get started, we created the ProudCity Answers Guide that categorizes government-specific topics and relevant questions you can use to create your own ‘Answers’ content. You may notice questions in multiple categories, and this is intentional. For … Continued

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