Content

Answers

Upload

Whether you’re using the featured image or the add media feature you upload your files to ProudCity just like you would attach a file to an email.

 

Once you have selected and uploaded a file, make sure to fill in the file details: title, caption, alt text and description. This will help with SEO and in the future when searching the media library to reuse the file.

 

Media library

Once files have been uploaded to ProudCity they live in media library for future use so you do not need to upload a new file every time you would like to use media in your content.  If you are diligent with you file descriptions as mentioned above, the search feature will be even more helpful as your media library goes.

Editing image in the dashboard

Once media is inserted into your content you can double click the image to get some quick edit options to format your text around your image.

If you click on the pencil icon you will get even more options for editing your media, including editing the size of the image. We recommend that you use the present thumbnail, small, medium, large and full size settings for consistency. If you need even more advanced editing capabilities, you can select “edit original” to rotate, crop and customize dimensions.

Tips

Credit & Licensing

There is a lot of free media out there, make sure that you are getting permission and licensing if you’re using media that you did not create or pay for.

Creative Commons (CC) is the most common media license to encounter on the web, and essentially breaks down into 3 concerns (the actual licenses are more nuanced, but the gist is):

  1. Use my stuff, just cite me!
  2. Use my stuff, just not for commercial uses and cite me!
  3. Use my stuff, but you can’t change it and cite me!

(you can learn more about the licenses here: https://creativecommons.org/licenses/ )

When getting an image off Flickr, Wikipedia, or google image search (try the advanced options), you will likely see the CC license along with the content, so just make note of the source.

To attribute an image using CC, simply edit the image’s caption with a brief message:

“CC Image courtesy of Librarian by Day on Flickr”

The maxim to follow with licenses generally is some attribution is better than no attribution!

Featured images are pre-formatted into some of our content types and templates such as news posts and departments. Oftentimes the feature post is highlighted in the header of content and previewed as a thumbnail on another page or list.

The add media option provides the admin with more flexibility to post media throughout their content. Simply put your cursor where you want the media to inserted and select add media to start the process.

Media input with the “Add Media” method will not show up in teasers lists, however.   To have an image display in the teaser view and to take more direct control over the appearance of a post, simply check the “Hide Featured Image” checkbox on the edit page after selecting a featured image.

There are some instances where a “portrait” (taller than wide) or “landscape” (wider than tall)  style image may look awkward or not fit nicely into your content.  If you are starting from a very large image, it could be possible to crop (see below) the image to the appropriate aspect ratio.  Often it is just easier to select a new image.

Images will generally be automatically re-sized (like when using the Page Header widget), but you can also select specific sizes when inserting an image into a post (see image below).

No minimum file size but some displays of images will not look great if you’ve started with a smaller image.  For instance, the “Page Header” widget in “Header” or “Full Header” mode really needs an image at least 1100px wide to not become visually distorted.

Yes, beginning with the 1.39.0 Release on September 21, 2017, ProudCity has a 25MB soft file size limit. If you need to upload larger files, please submit a ticket and we assist in large file uploads.

Please note that the following features will not be available for files over 25MB:

The standard Microsoft-based Word document (doc, docx) is an acceptable format for most users but differences in versions, fonts, etc. can cause users to have different editing experiences.  To “fool-proof” the appearance of your content, try exporting your document as a PDF.

ProudCity recommends that video and audio be posted through a free online account like YouTube.  These services automatically make video streamable to mobile devices, and will easily reach the broadest audience.  YouTube has the additional benefit of being consumable by the home page Social Wall.

Not especially.  The standard file types listed above all have some level of “compression” and will be fine for web-based publishing.  There are certain, more rare, image formats like .tiff and .raw that are “un-compressed,” will likely be too large for easy viewing on the web, and should be avoided.

The most common image file types are: .jpg, .png, .gif.

You can add a news post list to most pages on ProudCity following these steps:

  1. Edit page
  2. Enable Pagebuilder
  3. Add widget
  4. Select news post list widget
  5. Edit news post list widget
  6. Check desired category
  7. Set desired number of posts to list
  8. Set order
  9. Select done
  10. View page

You can add a news post by following the below steps:

  1. Dashboard
  2. News
  3. Add new
    1. Title
    2. Content
    3. Category
    4. Publish options to set a future publishing date or
    5. Publish
  4. View

You can embed a document on a page that has Pagebuilder enabled.

  1. Edit page
  2. Enable Pagebuilder
  3. Add widget
  4. Select document embed
  5. Edit document embed widget
  6. In another tab, have the document you would like to embed, for example: https://example.proudcity.com/documents/guide-to-buying-government-websites/
    1. Edit the document
    2. The edit URL will change on the edit screen, for example: https://example.proudcity.com/wp-admin/post.php?post=3706&action=edit
      1. Copy the edit URL (mentioned in the previous step)
  7. Navigate back to the page with the edit document embed widget
    1. Paste edit screen URL, in this case https://example.proudcity.com/wp-admin/post.php?post=3706&action=edit 
    2. Select done
  8. Update page

You can list documents by category using Pagebuilder and Document list widget.

  1. Go to the page you would like to add the Document List widget to
  2. Edit page and set to Pagebuilder
  3. Add widget
  4. Select document list
  5. Edit document list widget
  6. Check your desired category(ies)
  7. Select done
  8. Update page
  9. View page

First you want to make sure you have your document type or categories created to assign your new document to. If you have already done this, skip to the next section below.

  1. Create document types (category)
    1. Dashboard
    2. Documents
    3. Document types
    4. Add new
      1. No parent
      2. Parent

Once your document type or categories are created, you should create a new document.

  1. Add new document
    1. Dashboard
    2. Documents
    3. Add new document
      1. Title
      2. Skip text area
      3. File
        1. Add document
        2. Media library
        3. Upload file
        4. Title file
        5. Insert into post
      4. Select document type
      5. Publish
    4. View

You can add an event list on a page that has Pagebuilder enabled.

  1. Edit page
  2. Make sure it’s set to Pagebuilder
  3. Add widget
  4. Select event  list widget
  5. Edit event list widget
  6. Check desired category
  7. Set desired number of events to list
  8. Select done
  9. View page
  1. From the dashboard select events
  2. View list of recurring events
  3. Editing recurring event
    1. Edit from recurring event list to change the entire string of events
    2. Make update
    3. Publish
  4. Editing a specific event within a string of a recurring event
    1. Dashboard
    2. Events
    3. Find the specific event that you want to edit
    4. Select edit
    5. Update
  1. From the dashboard select events
  2. View list of recurring events
  3. Add recurring event
    1. Title
    2. Content
    3. Recurrences
      1. We recommend keeping the date range within the calendar year
    4. Category
    5. Publish
  4. Editing recurring event
    1. Edit from recurring event list to change the entire string of events
  5. Editing a specific event within a string of a recurring event
    1. Dashboard
    2. Events
    3. Find the specific event that you want to edit
    4. Select edit
    5. Update
  1. Events page elements (front-end)
    1. https://example.proudcity.com/events/ 
    2. Can filter by categories
    3. Event details
      1. Date
      2. Location
      3. Directions
      4. Download to calendar
      5. Share
      6. Upcoming events
  2. Create event categories
    1. Dashboard
    2. Events
    3. Events category
    4. Add new
      1. No parent
      2. Parent
  3. Add event
    1. Title
    2. Content
    3. Where (location)
    4. When
    5. Category
    6. Publish

Information architecture is the critical first step to ensuring your digital government content is findable and usable by those seeking the desired information. Learn more »

ProudCity Platform customers receive three types of support:

Learn more »

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