How to submit a great support request

Posted on December 1, 2021


Support

Here’s how to submit a great support ticket to help us quickly resolve your issue:

  • Describe what you’re trying to achieve.
  • Clearly describe the steps you have taken to get the problem.
  • Provide links and screenshots.

Example

**Describe the bug**
A clear and concise description of what the bug is.

**To Reproduce**
Steps to reproduce the behavior:
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

**Expected behavior**
A clear and concise description of what you expected to happen.

**Screenshots**
If applicable, add screenshots to help explain your problem.

**Additional context**
Add any other context about the problem here.

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