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Training: How to write better government contentProudCity

Clear communications – for internal or public consumption – is at the heart of good government. Writing better content eliminates confusion, saves time and resources and delivers a better overall government experience. Department of Civic Things and ProudCity are proud to collaborate on new training to support local governments in plain language, both for online...

Metadata and local government websites

Complete metadata can have a significant impact on how citizens experience government digital services.

Plain languageProudCity

Who Web/digital staff Anyone responsible for internal/external communications What Plain language is writing that is clear, straightforward and concise. It is becoming more of an emphasis for government, especially related to web/digital. Why Your readers will understand and get the information they need quickly, with fewer questions and less confusion. It will be easier to...

ProudCity named to 2024 GovTech 100 listProudCity

ProudCity is honored to be named to Government Technology’s esteemed 2024 GovTech 100 top government technology companies list. ProudCity was named a GovTech 100 company in 2023, 2022, 2021, 2020, 2019, 2018, 2017 and, in 2016 as one of ‘5 to Watch.’ From Government Technology Chief Innovation and Strategy Officer Dustin Haisler: "We’re witnessing a...

Clean-upProudCity

About Content Delete draft/trashed content. Links Run/remove broken links. Database Optimize content metadata. Cache Clear website caching. Plans ProudCity Clean-up $500 Includes: Fully delete draft*/trashed: Pages News posts Departments Documents Forms Events/meetings Answers Contacts Issues Jobs Run/remove: Broken links Database optimization Delete revision history, extraneous metadata Delete auto drafts Site front/back-end cache clearing * older...

Embedded content

Content embedding allows for snippets of code (like HTML, javascript) to be easily added to a web page so that information from external sources can be viewed without leaving the website. Embedded content types include <iframe>, <embed> and <object> with the iframe being the most commonly used. Common embeds used on government websites include: Newsletter...

Adding CAPTCHAs to your online forms

  About CAPTCHA CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) is a challenge-response test in computing designed to differentiate between human users and automated machines (like spambots). Websites commonly use CAPTCHAs to thwart automated bots from executing specific actions, such as form submissions, account creation or engaging in malicious activities....

Clearing browser cache/cookies

Clearing your browser's cache and cookies is like tidying up your internet space. Why clear cache/cookies It helps in a few ways: Seeing fresh information: Ensures you see the newest version of a website after it gets a makeover. Fixing weird page issues: Solves problems like pictures not showing up or pages acting strangely. Privacy...

Changing your government website domain to .gov

ProudCity encourages our partners to get .gov domains, and we support the transitions to these. We don't have a .gov domain Register your .gov domain. We have a .gov domain Once you have your .gov domain, order ProudCity DotGov.

Twitter/Facebook social media feeds not showing

The ProudCity social media widgets may not show on your website for these reasons: Security settings Social media settings Security settings Because social media companies, such as X (formerly Twitter) and Facebook, use cookies to track users on the internet, the ProudCity feed widgets may sometimes not show for certain users. Your browser/organization settings and...

Configure form settings

How to configure form notifications: Login to MyProudCity dashboard. Go to 'Forms'. Select form you want to edit (or hover over 'Settings' > 'Notifications'). Hover over 'Settings' > 'Notifications'. Select 'Add new' or edit a current notification. Configure notification and select 'Update notification'.

Configuring browser privacy settings

If you're experiencing issues getting logged out of the MyProudCity admin, this is most likely due to browser privacy settings that allow for third-party cookies. How to resolved this based on your browser. Google Chrome Make sure you've updated to the latest version of Google Chrome. Set your privacy settings to 'Block third party cookies...

Enable form legacy mark-up

Form design defaults to a mobile-friendly format that may look unconventional on laptop or desktop devices. You can resolve the theme issue on your form by enabling legacy markup in the form settings. Steps: Login to MyProudCity dashboard. Click 'Forms'. Select form you want to manage. Click settings. At the bottom of the form, toggle...

Media

MyProudCity media information and support.

Export form entries

All ProudCity Forms entries can be exported.

Settings

ProudCity tools information and support.

Customizing your website footer

How to customize the footer on your ProudCity-powered website: Login to your MyProudCity dashboard. Select 'Customize' in left admin menu. Select 'Widgets'. Select 'Footer'. Use the 'Add a widget' tool to add content to the footer. Select 'Publish' to save footer changes.

What website tools does ProudCity provide?

In addition to standard features, ProudCity provides local governments with these website tools: Cache clearing Broken link checker Link redirection To access ProudCity tools: Login to MyProudCity. Hover over 'Tools' in the left admin menu. Select tool option.

Tools

ProudCity tools information and support.

Locations

Locations information and support.

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