FAQ Topic: Software-as-a-service

What is the ProudCity service level agreement (SLA)?

This Service Level Agreement (this “SLA”) is entered by and between ProudCity, Inc. (“ProudCity”) and the entity (“Subscriber”) that executes that certain order form (“Order Form”) with ProudCity which references this SLA for each of the web services made available by ProudCity or its affiliates to Subscriber (each a “Service”) under the Order Form. The … Continued

What is the ProudCity terms of service?

Overview: ProudCity is a web platform  that lets municipalities easily launch and manage government digital services all in one place: proudcity.com. We empower government to proudly serve residents, businesses and visitors and build a stronger sense of civic pride. Our service is designed to give municipalities as much control and ownership over what goes on … Continued

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