The ProudCity social media widgets may not show on your website for these reasons:
- Security settings
- Social media settings
This could be for the following reasons:
- Individual user browser security settings
- Individual user browser plugins or add-ons (ad blockers, privacy protectors, etc.)
- Organization network settings
Social media settings
If the profile associated with the social media account is set to private or only viewable by users who are logged into the site, the feed will not display for users who are not logged in. You will need to set your account to public.
Because of the evolving privacy issues related to this, and the varying user experience around seeing the feeds, we recommend that local governments no longer use these widgets, but instead link out to the respective social media accounts directly. We recommend removing these widgets and using the ‘Connect’ layout in custom layouts to get started.