How to add new users to your ProudCity website

Posted on December 1, 2021

Add new users


Organization admins can add new users and assign them specific content and payments roles.


  1. Login to MyProudCity:
  2. Select ‘My sites’ in the navigation bar.
  3. Select the site you want to add a new user to (this will take you to the ProudCity Dashboard).
  4. Select the ‘Users’ tab.ProudCity Dashboard - add users
  5. Select the ‘Invite users’ button.Invite users
  6. Add email address(es) to invite. Note: If one email is incorrect in the bulk invite it could corrupt the entire group so a) be careful b) if you’re concerned, just invite each email individually.
  7. Select the content and payment roles.Content rolePayments roles
  8. Select the invite button to send.


  • The invitation email will come from
  • Invited users will get email invitations with a unique link that they need to use to verify their account. They should not go directly to until after the verification is complete.

Do’s and don’ts


  • Make sure the new user sets up their account from the new account email they receive.
  • Share the getting started guide with your new user.


  • Have the new user create their own account from before you create the user in the dashboard.


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