Category: Answers

How to utilize the ‘Answers’ worksheet to facilitate creating questions and answers content for the ProudCity service center

Overview ProudCity Answers allows you to easily add searchable, topic-specific plain language information into your website. To help you get started, we created the ProudCity Answers Guide that categorizes government-specific topics and relevant questions you can use to create your own ‘Answers’ content. You may notice questions in multiple categories, and this is intentional. For … Continued

How to add and edit questions and answers content for the ProudCity service center

Overview Answers content is an interactive FAQ that displays in the service center. Our method to create answers and questions for the ProudCity service center requires the completion of the ‘Answers’ worksheet that will help you easily transition to this task. We encourage our customers to leverage this feature by writing questions about how their … Continued

How to create frequently asked questions using the ‘Answers’ functionality

Example In our ProudCity demo site, we created an Administration frequently asked questions page, where the questions are displayed in accordion and list view. Video Steps Create FAQ topics By creating FAQ topics we are able to distribute where the answers will display throughout the site. If you have already created a FAQ topic … Continued