Archives: FAQs

What is the ProudCity Privacy Policy?

Your privacy is critically important to us. At ProudCity we have a few fundamental principles: We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.) We don’t share your personal information with anyone except … Continued

What is the ProudCity terms of service?

Overview: ProudCity is a web platform  that lets municipalities easily launch and manage government digital services all in one place: proudcity.com. We empower government to proudly serve residents, businesses and visitors and build a stronger sense of civic pride. Our service is designed to give municipalities as much control and ownership over what goes on … Continued

How do I get developer support?

The ProudCity Platform is licensed under the GNU General Public License, version 2 or later, and we welcome all developers to join us in helping to make it better: ProudCity on GitHub

How does ProudCity Onboarding work?

ProudCity Onboarding helps streamline your digital government training and new website launch. How it works: In 90 days, you will launch your new digital government services. During the 90-day onboarding process, your ProudCity Ambassador will guide you through weekly training and manageable task assignments (two one-hour sessions a week). In 60 days, you will be … Continued

What services come with ProudCity Onboarding?

Services included with ProudCity Onboarding are: Designated ProudCity Ambassador who works closely with your team Personalized experience tailored to your agency’s needs Structured project management support Accelerated launch timeline (BETA in 60 days, LIVE 30 days after) Digital government best practices training (including new federal ADA guidelines) ProudCity platform training to maximize use of best-in-industry … Continued

What is ProudCity Payments?

ProudCity Payments makes it easy to set up, launch and manage every aspect of government web and mobile payments. Learn more →

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