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News and notes from ProudCity. Add CAPTCHAs to your online forms There's an increase in online government forms used to spam internal email addresses. Make sure you add CAPTCHA to your forms. How to write better government content We now offer plain language training for local governments. This is for anyone responsible for web/digital but...

Our friends at Department of Civic Things created a case study of their work with Somerville, NJ, using the ProudCity platform to develop their website. “The thing I keep hearing over and over again is how easy it is,” Somerville Communications Director Patty Hunt said. "People are saying it's much easier now to find the...

About A sitemap is like a website's map, guiding search engines to all its pages. It's an XML file listing page URLs and additional info for better search engine crawling. While it doesn't guarantee inclusion in search results, it enhances the chances by providing metadata like last update, change frequency, and importance. All government websites...

Clear communications – for internal or public consumption – is at the heart of good government. Writing better content eliminates confusion, saves time and resources and delivers a better overall government experience. Department of Civic Things and ProudCity are proud to collaborate on new training to support local governments in plain language, both for online...

Complete metadata can have a significant impact on how citizens experience government digital services.

Plain languageProudCity

Who Web/digital staff Anyone responsible for internal/external communications What Plain language is writing that is clear, straightforward and concise. It is becoming more of an emphasis for government, especially related to web/digital. Why Your readers will understand and get the information they need quickly, with fewer questions and less confusion. It will be easier to...

ProudCity is honored to be named to Government Technology’s esteemed 2024 GovTech 100 top government technology companies list. ProudCity was named a GovTech 100 company in 2023, 2022, 2021, 2020, 2019, 2018, 2017 and, in 2016 as one of ‘5 to Watch.’ From Government Technology Chief Innovation and Strategy Officer Dustin Haisler: "We’re witnessing a...

Clean-upProudCity

About Content Delete draft/trashed content. Links Run/remove broken links. Database Optimize content metadata. Cache Clear website caching. Plans ProudCity Clean-up $500 Includes: Fully delete draft*/trashed: Pages News posts Departments Documents Forms Events/meetings Answers Contacts Issues Jobs Run/remove: Broken links Database optimization Delete revision history, extraneous metadata Delete auto drafts Site front/back-end cache clearing * older...

Content embedding allows for snippets of code (like HTML, javascript) to be easily added to a web page so that information from external sources can be viewed without leaving the website. Embedded content types include <iframe>, <embed> and <object> with the iframe being the most commonly used. Common embeds used on government websites include: Newsletter...

About CAPTCHA CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) is a challenge-response test in computing designed to differentiate between human users and automated machines (like spambots). Websites commonly use CAPTCHAs to thwart automated bots from executing specific actions, such as form submissions, account creation or engaging in malicious activities. CAPTCHA...

Clearing your browser's cache and cookies is like tidying up your internet space. Why clear cache/cookies It helps in a few ways: Seeing fresh information: Ensures you see the newest version of a website after it gets a makeover. Fixing weird page issues: Solves problems like pictures not showing up or pages acting strangely. Privacy...

ProudCity encourages our partners to register .gov domains, and we support the transitions to these. How to change your domain to a .gov: Register your .gov domain. This process is managed by the U.S. Cybersecurity & Infrastructure Security Agency. Once you've officially secured your new .gov domain, submit a ProudCity .gov domain change support ticket....

The end of the year is the perfect time to review your website and tidy things up. Extraneous user accounts can pose security risks, and outdated information that is no longer relevant makes it harder for people to find what they are looking for. Start cleaning Here’s a checklist to help you quickly take care...

The ProudCity social media widgets may not show on your website for these reasons: Security settings Social media settings Security settings Because social media companies, such as X (formerly Twitter) and Facebook, use cookies to track users on the internet, the ProudCity feed widgets may sometimes not show for certain users. Your browser/organization settings and...

How to configure form notifications: Login to MyProudCity dashboard. Go to 'Forms'. Select form you want to edit (or hover over 'Settings' > 'Notifications'). Hover over 'Settings' > 'Notifications'. Select 'Add new' or edit a current notification. Configure notification and select 'Update notification'.

If you're experiencing issues getting logged out of the MyProudCity admin, this is most likely due to browser privacy settings that allow for third-party cookies. How to resolved this based on your browser. Google Chrome Make sure you've updated to the latest version of Google Chrome. Set your privacy settings to 'Block third party cookies...

Form design defaults to a mobile-friendly format that may look unconventional on laptop or desktop devices. You can resolve the theme issue on your form by enabling legacy markup in the form settings. Steps: Login to MyProudCity dashboard. Click 'Forms'. Select form you want to manage. Click settings. At the bottom of the form, toggle...

MyProudCity media information and support.

All ProudCity Forms entries can be exported.

ProudCity tools information and support.

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