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Clearing browser cache/cookies

Clearing your browser's cache and cookies is like tidying up your internet space. Why clear cache/cookies It helps in a few ways: Seeing fresh information: Ensures you see the newest version of a website after it gets a makeover. Fixing weird page issues: Solves problems like pictures not showing up or pages acting strangely. Privacy...

Changing your government website domain to .gov

ProudCity encourages our partners to register .gov domains, and we support the transitions to these. How to change your domain to a .gov: Register your .gov domain. This process is managed by the U.S. Cybersecurity & Infrastructure Security Agency. Once you've officially secured your new .gov domain, submit a ProudCity .gov domain change support ticket....

End of year local government website clean-up checklist

The end of the year is the perfect time to review your website and tidy things up. Extraneous user accounts can pose security risks, and outdated information that is no longer relevant makes it harder for people to find what they are looking for. Start cleaning Here’s a checklist to help you quickly take care...

Twitter/Facebook social media feeds not showing

The ProudCity social media widgets may not show on your website for these reasons: Security settings Social media settings Security settings Because social media companies, such as X (formerly Twitter) and Facebook, use cookies to track users on the internet, the ProudCity feed widgets may sometimes not show for certain users. Your browser/organization settings and...

Configure form settings

How to configure form notifications: Login to MyProudCity dashboard. Go to 'Forms'. Select form you want to edit (or hover over 'Settings' > 'Notifications'). Hover over 'Settings' > 'Notifications'. Select 'Add new' or edit a current notification. Configure notification and select 'Update notification'.

Configuring browser privacy settings

If you're experiencing issues getting logged out of the MyProudCity admin, this is most likely due to browser privacy settings that allow for third-party cookies. How to resolved this based on your browser. Google Chrome Make sure you've updated to the latest version of Google Chrome. Set your privacy settings to 'Block third party cookies...

Enable form legacy mark-up

Form design defaults to a mobile-friendly format that may look unconventional on laptop or desktop devices. You can resolve the theme issue on your form by enabling legacy markup in the form settings. Steps: Login to MyProudCity dashboard. Click 'Forms'. Select form you want to manage. Click settings. At the bottom of the form, toggle...

Media

MyProudCity media information and support.

Export form entries

All ProudCity Forms entries can be exported.

Settings

ProudCity tools information and support.

Customizing your website footer

How to customize the footer on your ProudCity-powered website: Login to your MyProudCity dashboard. Select 'Customize' in left admin menu. Select 'Widgets'. Select 'Footer'. Use the 'Add a widget' tool to add content to the footer. Select 'Publish' to save footer changes.

What website tools does ProudCity provide?

In addition to standard features, ProudCity provides local governments with these website tools: Cache clearing Broken link checker Link redirection To access ProudCity tools: Login to MyProudCity. Hover over 'Tools' in the left admin menu. Select tool option.

Tools

ProudCity tools information and support.

Locations

Locations information and support.

Issues

Issues information and support.

What is ProudCity Review?

ProudCity Review is a recurring digital government solutions assessment and consultation with actionable outcomes, including: Assessment: We review your website and compile a report. Consultation: We meet with you to discuss the assessment. Actionables: We both create to-dos for continued success.

What themes does ProudCity Academy cover?

Accessibility Analytics Content design Privacy Procurement Product management Service delivery Security

Academy

ProudCity academy information and support.

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