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ProudCity was recognized by the ELGL community in its Haverford Award annual list of top 25 companies that work with local government. From ELGL: Simply put, diligent and responsible local government vendors and their products and services make our communities run better. Big thank you to the City of San Rafael for the nomination and...

ProudCity CEO Luke Fretwell recently joined e.Republic Chief Innovation Officer Dustin Haisler and Vice President of Research Joe Morris on their videocast ICYMI (In Case You Missed It). Full story: ProudCity on ICYMI

This release contains a number bugfixes and 3rd party plugin updates. The WordPress Core 5.2.4 Security Update was deployed as a hotfix during the previous release cycle. It is immediately available for all ProudCity Hosted sites and for download on Github under the GNU Affero GPL v3 open source license. What changes will I notice?...

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We're participating in a web accessibility webinar for the ELGL local government community this Wednesday (November 6). Webinar overview: Learn how to make your local government website and digital services accessible for all populations. Matt DiCianni from Ancel Glink will share the legal case for making your website and digital services accessible, and then Luke...

We’re excited to announce our first state capital partner, Jackson, Miss. The new site, located at jacksonms.gov, is now live after going through the ProudCity Onboarding process and public feedback and user testing. As with all of our partners we serve, Jackson’s new, service-focused website is mobile-friendly, secured for user privacy protection and makes accessibility...

This release contains a number of minor new features, bugfixes and 3rd party plugin updates. The WordPress Core 5.2.3 Security Update was deployed as a hotfix during the previous release cycle. It is immediately available for all ProudCity Hosted sites and for download on Github under the GNU Affero GPL v3 open source license. What...

To help educate local public sector leaders with government website launches, we've created a comprehensive slide deck that details the problems with today's model, solutions, key trends for 2020, and how ProudCity successfully supports a new approach to digital services. Slides: How to buy, launch, manage local government websites in 2020 Contact us to learn...

After 15 years with the same village website, Rye Brook, New York, didn’t want to waste time or money on a digital upgrade. As Rye Brook Communication Services Coordinator Fred Siefert puts it, there are three options for local government web services. First is an in-house digital and technical team, which isn’t feasible for most...

While the work of government is commonly referred to as service — embodied in the terms ‘public service’ and ‘public servant’ — it’s the government-as-a-product mindset that is driving the future of truly innovative and effective civic organizations.

This release marks the launch of our new Social Media account dashboard for site administrators. There are also a number of 3rd party plugin updates in this release. There is no WordPress Core update in this release. It is immediately available for all ProudCity Hosted sites and for download on Github under the GNU Affero...

The government product owner is responsible for setting the vision, ensuring effective delivery and being accountable for a specific product, such as a website, policy or public service program. It is a role that is becoming more critical, particularly for successful digital government project launches and continued management.

Team pledges are a fun way to “swear in” the team and bring everyone together in a semi-formal way to vocally unify commitment to the team agreement.

Team agreements help set a foundation of trust and effectiveness for how project members work together to achieve a common goal.

Based on our work with cities, we’ve updated our default website theme to make it easier, faster and cheaper for municipalities to launch city government websites. Theme enhancements include: Cleaner user experience Refined information architecture Navigation, page template clean-up Additional page templates New default settings This enhanced theme, coupled with our ProudCity Web and ProudCity...

Last week, we presented to the City of San Rafael’s new digital team on applying an open, asynchronous, collaborative mindset to getting things done. “Always getting better” is a ProudCity mantra, a reminder to ourselves that if we’re going to genuinely  serve our government partners and their communities, we must continuously release a better product....

ProudCity documents.

Applying an open, asynchronous, collaborative mindset to getting things done.

Government Technology published a guest article, "Disasters Highlight the Growing Need for Digital Readiness," by ProudCity CEO Luke Fretwell and San Rafael Senior Management Analyst Talia Smith. Excerpt: Here's what our experience taught us: While most public safety operations in an EOC are guided by time-tested principles, digital response before, during and after a disaster...

This is primarily a minor feature and bugfix release. There is no WordPress Core update in this release. It is immediately available for all ProudCity Hosted sites and for download on Github under the GNU Affero GPL v3 open source license. What changes will I notice? There is a new breadcrumb widget to help visitors...

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