Information architecture is the critical first step to ensuring your digital government content is findable and usable by those seeking the desired information. According to Usability.gov: “Information architecture (IA) focuses on organizing, structuring, and labeling content in an effective and sustainable way. The goal is to help users find information and complete tasks. To do … Continued
Protecting user privacy is an important aspect and duty of any public service organization, and Hypertext Transfer Protocol Secure (HTTPS) is a fundamental component of online digital government security. HTTPS HTTPS is web security protocol or security certificate that validates and ensures privacy protections are adhered to. As the U.S. federal government states, HTTPS guarantees: … Continued
Color is often an overlooked aspect of web accessibility, especially for brands and particularly governments, that have designed style guides and color palettes prior to accessibility becoming a priority. To understand how color and accessibility intersect, it’s first important to distinguish between “color dependence” and “contrast.” As 18F states in it’s accessibility guide: Color contrast … Continued
It is becoming more critical that governments understand and execute on website accessibility standards. Web accessibility, particularly for non-technical government leaders, can be overwhelming, both with the amount of information available, as well as the many technology nuances related achieving conformance. Here is comprehensive but condensed information on web accessibility — terms, guidelines, tips, tools, … Continued
When choosing fonts and typography for your government website, it’s important to account for aesthetics and accessibility.
