Category: Support

How to submit a great support request

Here’s how to submit a great support ticket to help us quickly resolve your issue: Describe what you’re trying to achieve. Clearly describe the steps you have taken to get the problem. Provide links and screenshots. Example **Describe the bug** A clear and concise description of what the bug is. **To Reproduce** Steps to reproduce … Continued

Welcome to ProudCity Help!

Welcome to ProudCity Help! We’re here to ensure you get the ProudCity Platform and digital government support you need. ProudCity customers All ProudCity support issues are addressed through the ProudCity Dashboard. Three ways to get support: Online chat (8 a.m. to 7 p.m. Eastern Time) 24/7 ticketing Public knowledge base If you are using online … Continued

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