Archives: FAQs

How do I upload images or media?

Upload Whether you’re using the featured image or the add media feature you upload your files to ProudCity just like you would attach a file to an email.   Once you have selected and uploaded a file, make sure to fill in the file details: title, caption, alt text and description. This will help with … Continued

What’s the difference between featured image and “add media”?

Featured images are pre-formatted into some of our content types and templates such as news posts and departments. Oftentimes the feature post is highlighted in the header of content and previewed as a thumbnail on another page or list. The add media option provides the admin with more flexibility to post media throughout their content. … Continued

What about landscape vs portrait images (aspect ratio)?

There are some instances where a “portrait” (taller than wide) or “landscape” (wider than tall)  style image may look awkward or not fit nicely into your content.  If you are starting from a very large image, it could be possible to crop (see below) the image to the appropriate aspect ratio.  Often it is just … Continued

Do the dimensions of images matter?

Images will generally be automatically re-sized (like when using the Page Header widget), but you can also select specific sizes when inserting an image into a post.

Is there a minimum file size?

No minimum file size but some displays of images will not look great if you’ve started with a smaller image.  For instance, the “Page Header” widget in “Header” or “Full Header” mode really needs an image at least 1100px wide to not become visually distorted.

Should I upload video or audio files?

ProudCity recommends that video and audio be posted through a free online account like YouTube.  These services automatically make video streamable to mobile devices, and will easily reach the broadest audience.  YouTube has the additional benefit of being consumable by the home page Social Wall.

Does an image’s file type matter?

Not especially.  The standard file types listed above all have some level of “compression” and will be fine for web-based publishing.  There are certain, more rare, image formats like .tiff and .raw that are “un-compressed,” will likely be too large for easy viewing on the web, and should be avoided.

How do I add a news post list to a page?

You can add a news post list to most pages on ProudCity following these steps: Edit page Enable Pagebuilder Add widget Select news post list widget Edit news post list widget Check desired category Set desired number of posts to list Set order Select done View page

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