Holiday support hours
Emergency requests will be addressed with typical response times.
Emergency requests will be addressed with typical response times.
IMPORTANT We have upgraded our icon tool, including: Improved font selector tool More icons (2,000+) As part of this upgrade, because of the new way icon files are named, there is a slight ‘bug’. When editing an icon widget, you will need to update all of the icons in the widget. Otherwise, they … Continued
Multi-factor authentication (MFA) is a simple, multi-step process that adds an additional layer of security to a login process.
An HTML table is a structured set of tabular data (rows and columns) displayed on a web page. Similar to spreadsheets, tables allow you to display values that indicate a connection between different types of data. Sample HTML table: It’s important to note that tables should be used sparingly and for tabular data only. We … Continued
How to manage ProudCity users.
Overview You can add MailChimp newsletter archives to your website using the ProudCity ‘Code or iFrame embed’ widget. This will let you display past issues of a newsletter you send via MailChimp on your website, and it will automatically update when you send a new issue. Example ProudCity newsletter archives. Steps Follow these instructions from … Continued
Overview Organization admins can add new users and assign them specific content and payments roles. Steps Login to MyProudCity: https://my.proudcity.com Select ‘My sites’ in the navigation bar. Select the site you want to add a new user to (this will take you to the ProudCity Dashboard). Select the ‘Users’ tab. Select the ‘Invite users’ button. … Continued
Here’s how to submit a great support ticket to help us quickly resolve your issue: Describe what you’re trying to achieve. Clearly describe the steps you have taken to get the problem. Provide links and screenshots. Example **Describe the bug** A clear and concise description of what the bug is. **To Reproduce** Steps to reproduce … Continued
User permissions for MyProudCity content and payment roles. Content Author Full access to create and edit most content. Content is published upon approval by an Editor or Admin. Editor Full access to create, edit, publish any content. Admin Full access to create, edit, publish any content. Change site settings, configure site in the ProudCity Dashboard. … Continued
How to reset your MyProudCity password.