Overview Authentication is the process of verifying that a user’s identity is genuine. Multi-factor authentication (MFA) is a simple, multi-step process that adds an additional layer of security to a login process. MFA is also called two-factor authentication (2FA). While MFA adds a step to your login process, it is a minor inconvenience that helps … Continued
Overview ProudCity site Admins can: Modify users’ content and payment role permissions Remove users Steps Login to the ProudCity Dashboard. Select the ‘Users’ tab. Hover over the user and click. This will display the user edit box. Modify permissions and save. Or ‘Remove’ if you want to delete the user. ‘Users’ tab in ProudCity Dashboard: … Continued
Overview Organization admins can add new users and assign them specific content and payments roles. Steps Login to MyProudCity: https://my.proudcity.com Select ‘My sites’ in the navigation bar. Select the site you want to add a new user to (this will take you to the ProudCity Dashboard). Select the ‘Users’ tab. Select the ‘Invite users’ button. … Continued
Here’s how to submit a great support ticket to help us quickly resolve your issue: Describe what you’re trying to achieve. Clearly describe the steps you have taken to get the problem. Provide links and screenshots. Example **Describe the bug** A clear and concise description of what the bug is. **To Reproduce** Steps to reproduce … Continued
User permissions for MyProudCity content and payment roles. Content Author Full access to create and edit most content. Content is published upon approval by an Editor or Admin. Editor Full access to create, edit, publish any content. Admin Full access to create, edit, publish any content. Change site settings, configure site in the ProudCity Dashboard. … Continued
Reset To reset your MyProudCity password: Go to: https://my.proudcity.com Click the ‘Don’t remember your password?’ link. Enter your email and have your password reset sent. Check your email for a message and follow the instructions. Note The reset email will come from notify@proudcity.com. Check your spam folder if you do not receive the email.
Note This is for users that already have a MyProudCity account. If you do not have a MyProudCity account, you must request one from an Admin at your organization to add you as a new user. Login Login to the ProudCity Platform: https://my.proudcity.com Options There are two options for logging into the ProudCity Platform. ProudCity … Continued
