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How to set up meetings for a new calendar year

Posted on June 29, 2023

Local governments that use ProudCity Meetings often set up new meetings lists at the beginning of a new year so that they automatically populate when new meetings are added. How to set up meetings for a new calendar year: Login to MyProudCity dashboard. Select 'Meetings' > 'Meeting categories'. Add new category (example: '2030 City Council...

How to add a new meeting

Posted on June 29, 2023

How to add a new meeting: Login to MyProudCity dashboard. Select 'Meetings' > 'Add new' meeting. Add meeting details Title Meeting category Date/time Location Department Agenda text/PDF Agenda packet text/PDF Minutes text/PDF Video link Publish View meeting

How to show meetings lists on a page

Posted on June 28, 2023

With ProudCity Meetings, you can display multiple meetings types on pages. For example, meetings categorized 'City council' can be displayed on the city council page. Likewise for any other committee or working group that meets regularly. NOTE: In order for a meeting to display on a list, it must have the designated category selected. Add...

How to clear your website cache

Posted on June 20, 2023

ProudCity-powered websites use a caching tool that helps with performance, making sites faster for the general public to access. There are times when this tool doesn't let you see immediate changes you've made to your website, so you must clear the cache. How-to To clear your website cache: Login to your My ProudCity Dashboard. Go...

How to list documents on a page

Posted on May 26, 2023

Use the document list widget to display documents as a list on a web page. The document list widget allows to list documents by document type. Navigate to an existing page or create a new page Note: You should know you are on a page when the admin bar on top states ‘Edit page’ Click...

How to embed a document to a page

Posted on May 26, 2023

You can embed a document on a page that has Pagebuilder enabled. Edit page Enable Pagebuilder Add 'Embed document' widget Select document embed Edit document embed widget In another tab, have the document you would like to embed, for example: https://demo.proudcity.com/documents/example-pdf/ Edit the document The edit URL will change on the edit screen, for example:...

How to create documents and document types

Posted on May 26, 2023

Before adding new documents, make sure you have your document types (categories) created. If you have already done this, skip to the 'Create a new document' section below. Create document types Steps: Login to your website admin In the left nav admin, select 'Documents' Select 'Document types' Select 'Add new' Name the title of your...

How to set up ProudCity Analytics

Posted on May 16, 2023

Activating ProudCity Analytics Steps for activating ProudCity Analytics: Set up Google Analytics or upgrade to Google Analytics 4 (required) Give ProudCity analytics access (required) Filter internal traffic (strongly recommended) Getting more from ProudCity Analytics Recommendations for getting the most out of ProudCity Analytics: Get ProudCity Academy analytics training (recommended) Subscribe to ProudCity Review (recommended) Questions?...

How to filter out internal traffic in Google Analytics

Posted on May 9, 2023

NOTE: We understand this may be a little (too) technical. If you need ProudCity Development support, get started here. Filtering out internal traffic in Google Analytics means excluding data generated by you, your employees, or anyone accessing your website from within your organization. It's important to filter out internal traffic for the following reasons: Accurate...

How to access ProudCity Analytics

Posted on May 3, 2023

To access ProudCity Analytics: Login to MyProudCity. Select your website. Select 'Analytics' in the left navigation (below 'View Site').

How to give ProudCity permissions to your Google Analytics 4 account and property

Posted on April 26, 2023

In order for us to activate your ProudCity Analytics dashboard, we need access to your Google Analytics 4 account and property. Step 1: Provide Google Analytics 4 account access To give ProudCity permissions to your Google Analytics 4 account: Sign in to your Google Analytics account. Click on the gear icon at the bottom-left corner...

How to set up Google Analytics 4

Posted on April 26, 2023

Overview Google Analytics 4 (GA4) is an analytics tool for website owners to understand user behavior, make data-driven decisions and improve performance. It also has enhanced privacy controls to ensure compliance with regulations and protect user data. Google is transitioning from Universal Analytics to Google Analytics 4 with a deadline of July 2023. How to...

How to set up your Google Analytics account

Posted on April 26, 2023

Google Analytics is a free tool that helps you track how people use your website. It can tell you things like how many people visit your site, how long they stay, what pages they visit, and where they're coming from. To set up Google Analytics: Go to the Google Analytics website and sign in using...

How to add a favicon

Posted on February 7, 2023

ProudCity makes it easy to add favicons to websites. How to add a favicon to your website: Login to MyProudCity. In the left side admin navbar, select ‘Customize’. Select ‘Site identity.’ Scroll down to the ‘Site icon’ section. Upload your site icon. Should be square and at least 512 pixels x 512 pixels. Select the...

Favicons and local government websites

Posted on February 7, 2023

Overview A favicon — short for favorite icon — is an image associated with a website or web page. Favicons are also called: Shortcut icon Website icon Tab icon URL icon Bookmark icon Where favicons display: Browser tabs Search results Bookmarks Desktop icons Browser history Examples In browser tabs: In search results: Why favicons are...

Why and how to compress PDFs

Posted on August 16, 2022

Overview Portable document format (PDF) files are often used by governments to upload meeting agendas, minutes and other official public documents. Why it matters Government PDFs can be large in file size. Reducing PDF sizes makes it easier for the public to access them. This is more true for people with slow internet connections. What...

Icons on ProudCity

Posted on May 10, 2022

IMPORTANT We have upgraded our icon tool, including: Improved font selector tool More icons (2,000+) As part of this upgrade, because of the new way icon files are named, there is a slight ‘bug’. When editing an icon widget, you will need to update all of the icons in the widget. Otherwise, they...

Multi-factor authentication

Posted on March 15, 2022

Overview Authentication is the process of verifying that a user’s identity is genuine. Multi-factor authentication (MFA) is a simple, multi-step process that adds an additional layer of security to a login process. MFA is also called two-factor authentication (2FA). While MFA adds a step to your login process, it is a minor inconvenience that helps...

ProudCity Forms 101

Posted on March 10, 2022

ProudCity Forms gives you a flexible way to set up and manage mobile-friendly, accessible, WCAG 2.1 AA compliant forms. ProudCity Forms is powered by Gravity Forms. Gravity Forms has a library of user guides and video tutorials that help address any questions you may have around best practices in setting up online forms on your...

Accessible forms

Posted on March 9, 2022

Overview Online forms are an important way to engage with users and make it easy to collect information, whether it’s for feedback, permitting or parking tickets. ProudCity and accessible forms ProudCity Forms gives users a flexible way to set up and manage mobile-friendly, accessible, WCAG 2.1 AA compliant forms. ProudCity Forms is powered by Gravity...