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ProudCity Analytics dashboard

ProudCity Analytics

Posted on October 10, 2018

ProudCity Analytics is an integration with Google Analytics that allows government website managers to easily view visitor activity data within the ProudCity Platform. Data visualizations in the ProudCity Analytics dashboard include: ProudScore Visitor sessions Form submissions Hearts (pages found helpful) Popular pages (by pageviews) Popular search (by autocomplete clicks) Device types Browser types Popular Answers...
Google Analytics

Google Analytics and government websites

Posted on October 10, 2018

Google Analytics is a powerful website data and analysis tool that lets government web managers view detailed insights into visitor activity, such as: Number of visitors Most visited pages Exit pages Device types Demographics And much more Setting up Google Analytics Google Analytics is free to set up and use. Once you create your Analytics...
ProudCity Analytics dashboard

Government website analytics and metrics

Posted on October 10, 2018

A primary objective of your government web strategy is to quickly direct visitors to the information or services they need and web analytics and metrics is a critical aspect to this success. About web analytics As Usability.gov states: Web analytics is the collection, reporting, and analysis of website data. The focus is on identifying measures...
ROYGBIV colors

Color, web accessibility and government websites

Posted on September 25, 2018

Color is often an overlooked aspect of web accessibility, especially for brands and particularly governments, that have designed style guides and color palettes prior to accessibility becoming a priority. To understand how color and accessibility intersect, it’s first important to distinguish between “color dependence” and “contrast.” As 18F states in it’s accessibility guide: Color contrast...
Government website accessibility

Government web accessibility

Posted on September 21, 2018

It is becoming more critical that governments understand and execute on website accessibility standards. Web accessibility, particularly for non-technical government leaders, can be overwhelming, both with the amount of information available, as well as the many technology nuances related achieving conformance. Here is comprehensive but condensed information on web accessibility -- terms, guidelines, tips, tools,...
ProudCity Accessibility Checker

ProudCity Accessibility Checker

Posted on September 20, 2018

The ProudCity Accessibility Checker helps governments using the ProudCity Platform understand and stay abreast of pertinent accessibility issues and continue to maintain AA conformance. PAC lets government website managers run accessibility reports, view errors/warnings, and resolve these issues immediately. Features PAC features include: Dashboard to manage page(s) accessibility status Page pass, error, warning reports Viewable/exportable...
Fonts

Fonts and government websites

Posted on September 7, 2018

When choosing fonts and typography for your government website, it’s important to account for aesthetics and accessibility. Terms There are three key terms you should know to better understand the font landscape: Fonts: Typeface style used to display text, numbers, characters, glyphs (ex: Lato, Merriweather) Font family: Fonts categorized by certain characteristics (ex.: sans-serif, serif,...
Heart

Welcome to ProudCity Help!

Posted on September 7, 2018

Welcome to ProudCity Help! We're here to ensure you get the ProudCity Platform and digital government support you need. ProudCity customers All ProudCity support issues are addressed through the ProudCity Dashboard. Three ways to get support: Online chat (8 a.m. to 7 p.m. Eastern Time) 24/7 ticketing Public knowledge base If you are using online...
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