Category: Websites

Favicons and local government websites

Overview ​​A favicon — short for favorite icon — is an image associated with a website or web page. Favicons are also called: Shortcut icon Website icon Tab icon URL icon Bookmark icon Where favicons display: Browser tabs Search results Bookmarks Desktop icons Browser history Examples In browser tabs: In search results: Why favicons are … Continued

Plain language and government websites

From Plain language (also called Plain English) is communication your audience can understand the first time they read or hear it. Language that is plain to one set of readers may not be plain to others. Written material is in plain language if your audience can: Find what they need; Understand what they find; … Continued

How to create frequently asked questions using the ‘Answers’ functionality

Example In our ProudCity demo site, we created an Administration frequently asked questions page, where the questions are displayed in accordion and list view. Video  Steps Create FAQ topics By creating FAQ topics we are able to distribute where the answers will display throughout the site. If you have already created a FAQ topic … Continued

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