Category: How to articles

How to clear your website cache

ProudCity-powered websites use a caching tool that helps with performance, making sites faster for the general public to access.

Why and how to compress PDFs

Portable document format (PDF) files are commonly used by governments to upload meeting agendas, minutes and other official public documents. Reducing PDF sizes makes it easier for the public to access these types of files.

How to add new users to your ProudCity website

Overview Organization admins can add new users and assign them specific content and payments roles. Steps Login to MyProudCity: https://my.proudcity.com Select ‘My sites’ in the navigation bar. Select the site you want to add a new user to (this will take you to the ProudCity Dashboard). Select the ‘Users’ tab. Select the ‘Invite users’ button. … Continued

How to submit a great support request

Here’s how to submit a great support ticket to help us quickly resolve your issue: Describe what you’re trying to achieve. Clearly describe the steps you have taken to get the problem. Provide links and screenshots. Example **Describe the bug** A clear and concise description of what the bug is. **To Reproduce** Steps to reproduce … Continued

How to set up Cloudflare

Website performance — the speed in which web pages are downloaded and displayed on a user’s web browser — should be a primary consideration when delivering great digital government services.

An introduction to the page builder editor

Overview ProudCity Pagebuilder is an advanced editor that allows you to design and structure your content by adding widgets and elements to a page. We also have a layouts option that has pre-built pages. The pre-built layouts are organized based on the page destination or purpose and can be customized with the page widgets to … Continued

How to create contacts

Overview A contact has staff member name, position, label, and form of communication either email or/and phone. Optional fields available include Facebook URL, twitter username, staff member bio, and photo. We use labels to distribute where the contacts display throughout the site. Example In our ProudCity demo site, we demonstrate how the staff contact directory … Continued

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