Edit existing question and answer Edits made to questions and answers will also update on the ‘Service Center’ app. Go to the dashboard Click on ‘Answers’ on the left navigation bar On the top right side, there is an empty field to search for your question Type in a keyword to narrow down the list … Continued
The answers content is divided into 3 columns with the rows populating depending on the total number of parent categories. The titles are organized from left to right. On the ‘FAQ Topics functionality’ on the right side, the list of categories is presented. Skip the categories that have ‘faq’ as part of their title The … Continued
Events page elements (front-end) https://example.proudcity.com/events/ Can filter by categories Event details Date Location Directions Download to calendar Share Upcoming events Create event categories Dashboard Events Events category Add new No parent Parent Add event Title Content Where (location) When Category Publish
By creating FAQ topics we are able to distribute where the answers will display throughout the site. If you have already created a FAQ topic please skip to the “Create a question and answer content” or “Display frequently asked questions on a web page” section. Go to dashboard Click on ‘Answers’ on the left navigation … Continued
Create child category Remain in the ‘FAQ Topics’ functionality or navigate to the ‘FAQ Topics’ functionality If you have filled out the ‘Answers’ worksheet, the child categories are the subheadings to the parent category Write the child title in the ‘Name’ section Click on the ‘Parent FAQ Topic’ dropdown menu Select the parent category the … Continued
Go to the dashboard Click on ‘Answers’ on the left navigation bar Click on ‘FAQ Topics’ on the left navigation bar Create a parent category If you have filled out the ‘Answers’ worksheet, all the H3 headings will be ‘Parent categories’ Write the parent title in the ‘Name’ section Set up the icon for your … Continued
The service center widget will bring together all previous steps with a visual representation of the icon, parent and child category titles, question, and answer. Go to the dashboard Click on ‘Pages’ on the left navigation bar or the “Pages’ icon Navigate to an existing page Click ‘Edit page’ Enable page builder by clicking on … Continued
First, you would have had to create contact groups and new contacts. If you do not recall these steps, follow the ‘How to create contacts in your ProudCity powered government website‘ guide. The contact list widget will display a list of staff members based on the selected group on an existing page. Navigate to an … Continued
By creating a new contact that has staff member name, position, label, and form of communication either email or/and phone. We use labels to distribute where the contacts display throughout the site. Got to the dashboard Click on the ‘Contacts’ icon or the ‘Contacts’ label on the left navigation bar Click on ‘Add New’ Add … Continued
By creating group categories we are able to distribute where the contacts display throughout the site. This is commonly used for lists for specific departments such as ‘Administration Staff’ to list the employees that make up that department. If you have already created a group category please skip to the “Create a contact” or “Display … Continued
