Search Results

How do I change the order in which the parent categories display?

The answers content is divided into 3 columns with the rows populating depending on the total number of parent categories. The titles are organized from left to right. On the ‘FAQ Topics functionality’ on the right side, the list of categories is presented. Skip the categories that have ‘faq’ as part of their title The...

How do I display the parent, child and answers content on the Service Center?

The service center widget will bring together all previous steps with a visual representation of the icon, parent and child category titles, question, and answer. Go to the dashboard Click on ‘Pages’ on the left navigation bar or the “Pages’ icon Navigate to an existing page Click ‘Edit page’ Enable page builder by clicking on...

How do I create a child category for my answers content?

Create child category Remain in the ‘FAQ Topics’ functionality or navigate to the ‘FAQ Topics’ functionality If you have filled out the ‘Answers’ worksheet, the child categories are the subheadings to the parent category Write the child title in the ‘Name’ section Click on the ‘Parent FAQ Topic’ dropdown menu Select the parent category the...

How do I create a parent category for my answers content?

Go to the dashboard Click on ‘Answers’ on the left navigation bar Click on ‘FAQ Topics’ on the left navigation bar Create a parent category If you have filled out the ‘Answers’ worksheet, all the H3 headings will be ‘Parent categories’ Write the parent title in the ‘Name’ section Set up the icon for your...

How to add and edit questions and answers content for the ProudCity service center

A guide to adding and editting questions and answers content for the ProudCity service center application.

How to create frequently asked questions using the ‘Answers’ functionality

A guide to creating frequently asked questions using the ‘Answers’ functionality in your ProudCity powered government website.

How do I create a FAQ topic title?

By creating FAQ topics we are able to distribute where the answers will display throughout the site. If you have already created a FAQ topic please skip to the “Create a question and answer content” or “Display frequently asked questions on a web page” section. Go to dashboard Click on ‘Answers’ on the left navigation...

How do I display a list of frequently asked questions on a web page?

The answers list widget will display a list of questions and answers based on the selected FAQ topic on an existing page. Navigate to an existing page or create a page Note: You should know you are on a page when the admin bar on top states ‘Edit page’ How to create a page guide...

How do I create question and answer content for frequently asked questions?

A frequently asked question, has a searchable common question, clear answer, and FAQ topic label. Go to the dashboard Click on the ‘Answers’ icon or the ‘Answers’ label on the left navigation bar Click on ‘Add New Answers’ Enter the question in the title area Select the FAQ topic, on the right side, in the...

How do I display staff members contact information on a page?

First, you would have had to create contact groups and new contacts. If you do not recall these steps, follow the 'How to create contacts in your ProudCity powered government website' guide. The contact list widget will display a list of staff members based on the selected group on an existing page. Navigate to an...

How do I insert contact information for staff members ?

By creating a new contact that has staff member name, position, label, and form of communication either email or/and phone. We use labels to distribute where the contacts display throughout the site. Got to the dashboard Click on the ‘Contacts’ icon or the ‘Contacts’ label on the left navigation bar Click on ‘Add New’ Add...

How do I create a contacts group category?

By creating group categories we are able to distribute where the contacts display throughout the site. This is commonly used for lists for specific departments such as ‘Administration Staff’ to list the employees that make up that department. If you have already created a group category please skip to the “Create a contact” or “Display...

How to create contacts

A guide to creating contact information for staff members in your ProudCity powered government website.

How do I create an event category?

Go to the dashboard Click on the ‘Events’ label on the left navigation bar Click on ‘Event Categories’ on the left navigation bar, Add new event category Write a name for the event category Leave the ‘Parent Category’ dropdown with the default text of ‘None’. Click ‘Add New Event Category’

What type of information do I need from my domain provider?

Check out the article, How to prepare for your ProudCity powered government website launch to inform you of the information needed from your domain provider.

How to a create events

A guide to creating event posts in your ProudCity powered government website.

How do I redirect visitors from old web pages to the new web pages?

Find the corresponding page on your new ProudCity website, and Create a redirect: Go to ‘Tools’ on the left navigation bar Click ‘Redirects’ Click on the ‘Create Redirect Rule’ button at the top of the page Enter the non-working URL for 'Redirect From:' Enter the existing page to 'Redirect To:' Click 'Publish'

How to prepare for your launch

ProudCity provides a detailed guide in order to prepare for the launching of your ProudCity powered government website.

Create link redirects

A guide to creating redirects in your ProudCity powered government website.

How do I display news on a web page?

Displays news post on a web page The news list widget will display a list of news posts based on the selected categories on an existing page. Navigate to an existing page Note: You should know you are on a page when the admin bar on top states ‘Edit page’ Click ‘Edit page’ Enable page...

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